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Frequently Asked Questions..

  • What is Box From Babel?
    All answers are contained within the library... but we won't make you look this time. Box From Babel is an exclusive, high-quality book archive service offering mystery boxes filled with rare, unindexed, and forgotten books. The collection includes hundreds of thousands of books discovered abandoned, many of which are no longer available in mainstream circulation.
  • What types of mystery boxes are available?
    We offer several tiers of mystery boxes: Babel Parcel (3 books): A smaller option with three books curated to match your interests. Babel Carton (10 books): A box containing 10 hand-picked books. Babel Crate (1,000 books): A pallet containing 1,000 hand-picked books. Babel Tote (10,000 books): Delivered in a 1-ton shipping tote. Babel Vault (100,000 books): A 40-foot shipping container filled with 100,000 books.
  • How does the shipping process work for large containers?
    For large shipments like the Babel Vault or Babel Tote, we coordinate logistics directly with the buyer. These products are shipped using 40-foot steel shipping containers, and customers are responsible for unloading and storage upon delivery. Standard shipping is available for smaller products like the Babel Parcel.
  • Can I track my order?
    Yes. Once your order is placed, you will receive a tracking number to monitor the shipping process. For large shipments, we provide specialized tracking and updates via email to ensure the safe delivery of your books.
  • Are the books in good condition?
    While the books in Box From Babel have been carefully stored and curated, some may show signs of aging or wear due to their rarity and historical significance. Books are not refurbished, as we aim to preserve their original state.
  • What payment methods do you accept?
    We accept major credit cards, PayPal, and bank transfers for large orders. For high-value orders such as the Babel Vault, we offer secure payment options, including escrow services for added security.
  • Can I request specific types of books?
    No, you can provide details about your reading preferences, such as genres, authors, or historical periods of interest and we will ignore you completely. Not because the team is judges you by your book preferences, but because that's the complete opposite of what this experience is about. Only buy a box if you believe that every book contains traces of the ineffable creator , diligently recorded by those who came before you. If that's what you are searching for then you should buy a box!
  • What is the return policy?
    Given the unique and archival nature of our products, returns are not accepted unless there is significant damage during shipping. Please contact our customer service team for assistance with any issues.
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